Cross-Selling
Sell more to existing customers! When your customer makes a payment, it doesn't necessarily mean the end of their shopping experience.
Nie daj klientom uciec! Sprowadź ich do sklepu, nawet gdy już go opuścili.
Turn a one-time sale into a long-term relationship!
Steve Jobs used to say, "People don't know what they want until you show it to them."
Virtually all the power and effectiveness of cross-selling is contained in this sentence.
It's about meeting customer expectations, not only in theory, but also through the practical use of available tools.
Use these ways
Let your customer know that you know and care about their needs!
Use Google Analytics
Check in GA which category is the most popular in your storeand make the right connection!
Offer complementary products
For example: A customer wants to buy skis? He will probably also need boots, a jacket and a helmet!
Use direct communication with the customer to shorten the distance!
Break the ice!
Take a look
how to create scenario
jak stworzyć scenariusz
Looking for an idea
on the content of your e-mail?
Hi *|FIRST_NAME|*!
Thank you for shopping at our store! Did you know that this product is just the beginning of a great adventure?
Choose products for your child that will make him experience unforgettable fun!
Hi *|FIRST_NAME|*!
We see that these products have caught your attention! Maybe you want to create the perfect set?
We have prepared products for you below that will be the perfect complement!
Remember, when shopping over X PLN, shipping is free!
Greetings,
Shop XXX.pl!
Hi *|FIRST_NAME|*!
We noticed that a category caught your attention recently...You're just a short distance away from buying a complete product!Enjoy great products and save time.
After all, everything you need is with us!
See what suggestions we have for you
Greetings,
XXX.pl team
Hi *|FIRST_NAME|*!
Do you remember the products you liked?
So that you can compose your daily look even better, we found complementary products especially for you!
So what do you say, let's go shopping?
Our clients: